Terms & Conditions 

  • By using our website, you agree to the Terms of Use. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice (including after you have submitted your order).

EXCHANGE POLICY

  • At the moment RETURNS/REFUNDS are NOT being accepted. Exchanges for items of equal value are accepted. Cancellation of merchandise before they are shipped will be refunded of the full amount. 

  • The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, in its original packaging and accompanied by its original tags. Proof of purchase is required for all exchanges; no exceptions. 

  •  Make sure you are confident in your selection (We understand people change their minds, but to make the process easier for everyone, it would be best to have your selection(s) made up before purchasing.)

  • All exchanges must be authorized by us before receiving an exchange or to receive a refund if the merchandise has not been shipped yet. You will have 14 Business days from the order's delivery date to contact us. Please contact our Support Team at : AAMSupportTeam@Gmail.com

  • After receiving the Merchandise, we require up to have 5-7(excluding weekends and holiday's) Business days to process your exchange.

Be Advised: Merchandise returned damaged or without authorization may be rejected and sent back to the customer at the discretion of All About Mischief.  Original shipping fees are not refundable. Customer will receive information to the provided email for return labels and how to return merchandise. 

Shipping Policy
  • Please allow up to 3-4 business days (excluding holidays and weekends) for order processing before an order ships. Orders placed after 8 PM EST on business days will start processing on the next business day. Additionally, orders placed after 8 PM EST on Fridays, or during the weekend, will start processing on the following business day.

  • *For any national weather delay, please allow 1-2 additional business day(s) for processing.

Shipping / Tracking
  • When your order is done processing, you should receive a separate email with your tracking information. Please note that it may take each shipping carrier a little time to update the tracking link so that you may accurately track your shipment.

  • Orders will be shipped through the selected shipping method once processing is complete. Be Advised: All shipping methods apply to business days and excludes holidays.

  • *Only U.S. domestic orders of $100 or more (before taxes) qualify for the Free Shipping offer. 

  • Be Advised: All international packages are subject to Customs, Duties, and Search. We are not responsible for Duties, Taxes, Customs Fees and any additional fees encountered during the shipping process. If you refuse to accept the incurred fees and the package is determined unclaimed, denied or otherwise refused, All About Mischief will not provide any form of refund nor reship the order.

  • For APO or FPO military addresses, please keep in mind that transit times may be prolonged due to government clearance protocol.

Shipper Carrier Delays
  • Keep in mind that we rely on the same tracking provided to a customer once a package leaves our facility. If you have a concern regarding your delivery and your tracking link shows your package is in-transit, please contact the shipping carrier for further detail.

  • In the unfortunate event that your tracking information states your order was delivered but you did not receive it, please email AAMSupportTeam@Gmail.com for further assistance. Please note that we are not required to replace your missing merchandise, as it is up to the discretion of our customer support team to come up with a resolution per individual case.

Where is my order confirmation?

  • You will receive an email confirmation to the email address you entered on your order. If you have not received an email confirmation, please check your spam folder. If you have not received an email confirmation, then the order has not gone through or you did not enter your email address correctly. Please contact AAMSupportTeam@Gmail.com

 

Are you filling out your shipping address correctly?

 

  • Please be thorough when filling out your shipping address to avoid any mistakes.

  • For example, always include unit or apartment # whenever applicable.

  • Also, be sure to separate addresses between "Address Line 1" & "Address Line 2".

 

See below:

 

First Name | Last Name

 

Company (optional)

 

Address

 

Apartment, suite, etc. (optional)

 

City

 

If you fail to enter your information properly and our system cannot verify the address, you order will be placed on hold. If we do not receive an address confirmation and/or correction from you, your order may be cancelled.

 

Can I cancel my order?

 

You may cancel your order for a full refund only if the merchandise has not been shipped. If the merchandise has already been shipped you will be able to exchange it for something of equal value.